Privacy Policy

This Privacy Policy describes how 24x7 Repair Hub Service Center (“we”, “our”, “us”) collects, uses, and protects your information when you contact us, visit our website, or request home appliance repair services. By using our website or contacting us through phone or WhatsApp, you agree to the practices described here.

Information We Collect

• Contact Information: Your name, phone number, address, and any details you provide while requesting a service or contacting us.
• Service Information: Appliance details, issue description, and preferred appointment time.
• Technical Data: Basic non-identifiable data such as IP address, browser type, device information, and pages visited. This helps improve website performance.
• Cookies: Our website may use simple cookies for security, basic analytics, and better navigation.

How We Use Your Information

• To respond to your enquiries and schedule home visits.
• To provide appliance repair, maintenance, or installation services.
• To communicate appointment updates and service-related information.
• To improve our website, customer support, and service quality.
• To meet legal or regulatory obligations if required.

Payments & Financial Data

We do not collect or process online payments on this website. All payments are made directly to the technician after the service is completed. We do not store card, UPI, bank, or other financial information.

How We Share Your Information

• With Technicians: Only the necessary details (name, address, issue description, contact number) are shared with our technician assigned to your booking.
• With Service Providers: Limited technical data may be processed by website hosting or analytics tools we use to maintain site functionality.
• For Legal Compliance: If required by law, court order, or government request.

Data Retention

We store your service-related information only for as long as necessary to provide service, maintain records, resolve issues, or comply with applicable laws. Non-essential data may be deleted after a reasonable period.

Your Rights

• You may request access to the personal information we hold about you.
• You may request corrections or deletion of your information where applicable.
• You may decline to share certain information, but it may limit our ability to provide service.

Children’s Privacy

Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will remove it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on this page with a revised “Last Updated” date.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

24x7 Repair Hub Service Center
R A NGR SATARA GALLI, D CHL D B P, CHAWK GHATKOPAR, BHF MILL, Mumbai Suburban, Maharashtra, 400075
Phone: +91 93265 00190
Email: 24x7repairhub@gmail.com